Skip to content

Services · Knowledge systems

Answers your team can check before they send.

A system that answers only from the documents you approved, and shows the source every time.

Answers · Policy question
  1. AsksA colleague asks which travel costs a client can be billed for
  2. SearchesOnly the documents your team approved
  3. AnswersA short reply with the policy attached
  4. You checkThe source opens in one click
  5. LoggedThe question joins the set your owner reviews
Example question. Every answer shows where it came from.

Where it helps first.

  • Policy questions

    Answers with the policy attached.

  • Proposals

    Approved wording, found in seconds.

  • Procedures

    One current version, with an owner.

  • Onboarding

    New staff find answers without asking around.

In use today.

Growth consultancy13Countedclient workspaces on one shared systemA shared system for repeat client analysis.See the workNonprofit services~490hEstimateof first-pass manual review savedA statewide services directory, checked against its sources.See the work

Answering the same questions every week?

Decide. Build. Operate.

  1. 01Decide

    Choose the sources, and who sees what.

  2. 02Build

    Answers tested against known questions.

  3. 03Operate

    Each collection has an owner and a review date.

The question we hear most is some version of “where’s the current version of that?” Policies live in three places, and new hires learn by asking whoever sits nearest. A general chatbot makes that worse, because it answers confidently from anything it has ever read.

We build the opposite: a library your team chooses, where every answer cites the document it came from. Most of the work is deciding what belongs in that library and who may see each part. We make those calls with your people, because they know which documents to trust. What you get is answers your team can check and send without second-guessing.

Want to see it on your own documents?

Questions teams ask.

What stops it from making things up?

It answers only from your approved documents, shows the source, and says so when nothing covers the question.

Who decides what goes into the library?

Your team, collection by collection. Each one has a named owner.

How does it stay current?

Every collection has a review date, and a person checks a sample of answers on a schedule.

Which question does your team answer every week?

Bring it to the call. We'll show you what a sourced answer looks like.

30 minutes